Privacy policy

About this policy

TW Co Pack operates twcopack.com. This policy is effective September 14, 2026. We will post material changes on this page and update the effective date.

Information we collect

Through the Tally quote request form, we may collect your name, work email, company, phone number, website, product and project details, packaging requirements, and files you choose to upload. Because partial submissions are enabled, Tally may save information you enter before you complete the full request.

When you visit twcopack.com, Render processes limited technical information needed to deliver and protect the website, such as your IP address, requested pages, timestamps, and browser or device information.

How we use information

We use quote-request information to evaluate your project, prepare and respond to your quote request, and communicate with you about the project. Technical information is processed to deliver, protect, and troubleshoot the website.

Service providers

Tally hosts the quote request form and stores form responses and uploaded files on TW Co Pack's behalf. Render hosts and delivers the website. These providers process information to provide their services to TW Co Pack.

Website analytics and advertising

This website uses Google Analytics 4 to measure how visitors reach and use the site. Google Analytics collects the pages you view, an approximate location derived from your IP address, your device and browser, and a first-party cookie identifier that lets it recognize the same browser across visits.

When you submit a quote request, the site also sends Google Analytics an event recording that a request was submitted and which page it started from. That event does not carry anything you entered in the form.

Google Analytics is provided by Google, which processes this information under Google's privacy policy.

To opt out, install the Google Analytics opt-out browser add-on, or block or delete cookies for this website in your browser settings.

This website uses no advertising pixels.

Browser privacy signals

Do Not Track and Global Privacy Control signals do not change how this website operates. To limit what Google Analytics collects, use the opt-out add-on or the browser cookie controls described above.

Retention

We retain quote-request information for as long as reasonably necessary to evaluate and respond to requests, maintain appropriate business records, and meet legal obligations.

Privacy requests

To request access to, correction of, or deletion of information associated with your quote request, contact us using the details below. Include enough information for us to locate your request and confirm that the information relates to you.

Contact

For privacy requests, write to TW Co Pack at 9138 Pittsburgh Ave, Rancho Cucamonga, CA 91730, or email info@twcopack.com.